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Allow the necessary mobile platform permissions to ensure all Mobile Security features function properly. Note that some applications, such as banking applications may not function correctly after enabling the VPN or Accessibility. For more information, see VPN and Accessibility Service compatibility.

The following tables outline the permissions that you must allow for Android and iOS/iPadOS devices.
Note
Note
Users must manually grant permissions to permissions and services not managed by your MDM solution.

Android Permission Requirements

Permission/Service
Related Usage
Managed by MDM Solution
Storage
(Android 10 and earlier)
Used to access internal storage for file scanning
Yes
Managed Storage
(Android 11 and later)
Used to access internal storage for file scanning
No
Location
Used to perform Wi-Fi scanning
Yes
Running in Background
Used to provide continuous protection
No
Accessibility
Used for Web Reputation analysis
Partial
VPN
Used for Web Reputation analysis
Partial

iOS/iPadOS Permission Requirements

Permission/Service
Related Usage
Managed by MDM Solution
Location
Used to perform Wi-Fi scanning
No
Push Notifications
Used ensure that Mobile Security continues to run in the background on special device types
No
Personal VPN
Used for Web Reputation analysis
No