Views:
  1. Search for the email message.

    See Viewing Quarantined Messages.

  2. Click the arrow next to the email message in the table.

    The table row expands with more information.

  3. Discover the email message details.

    See Quarantined Message Details.

  4. Take action upon the quarantined message.

    • Leave the message in the quarantine.

      Note:

      Quarantined messages purge based on the settings configured on the Storage Maintenance screen.

      For details, see Configuring Storage Maintenance.

    • Click Delete to purge the email message from the quarantine.

    • Click Release to deliver the email message.

    • Click Resume Process to set Deep Discovery Email Inspector to continue message scanning from the last scan checkpoint.

      Note:

      Deep Discovery Email Inspector can only continue processing of messages that were quarantined due to spam detection, content violation, or DLP incidents.

    • Click Unlock and Reprocess to open password-protected files in unscannable messages using the specified password and the entires on the File Passwords screen, and perform threat scans on messages.

Parent topic: Quarantine