Views:
The Incident Information screen displays a list of incidents manageable for the reviewer. Incident reviewers can use this screen to do the following:
  • View incident summary
  • Take actions on incidents
  • Export incident details

Incident Information List

Item
 Description
ID
Unique incident ID
Received
Date and time when Trend Micro Apex Central received incident data
Note
Note
After receiving DLP logs from managed products, Trend Micro Apex Central needs 30 minutes to process the logs before incident reviewers can view the data.
Severity
Severity level of the incident
Note
Note
Once Trend Micro Apex Central receives and processes a DLP incident, Trend Micro Apex Central does not update the severity level if changes occur in the managed product.
Policy
Name of the Trend Micro Apex Central policy that triggered the incident
Note
Note
For incidents triggering DLP policies created in managed products, this appears as N/A.
User
Name of the user who triggered the incident
Manager
Name of the user's manager
Status
Current status of the incident
  • New
  • Under Investigation
  • Escalated
  • Closed
Action
Action available for managing the incident
Keywords: Incident Information list,DLP incident details,exporting incident details