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December 2020

Feature
Details
Export User Logs
User logs provide a list of account access events for up to the last six months and change history for up to the last 14 days.
Note
Note
Data collection for this feature starts from December 2020. Account access events and change history data are not available for download prior to this date.
For more information, see Exporting user logs.
Default support email changed to no-reply
The default email address used to send alerts to your customers has been changed to a no-reply email address.
Important
Important
You are highly encouraged to change the default support email address so that your customers can contact you in response to email alerts.
For more information, see Configuring Licensing Management Platform support information.

August 2020

Feature
Details
Remove the License Pool
The License Pool restriction has been removed for all partners. You are no longer required to refill the License Pool before assigning service plans.
2FA status
Administrators can see the two-factor authentication status of user accounts on the Administration > Company Information screen.

June 2020

Feature
Details
New dashboard widgets for T1 partners
New widgets:
  • New Partner Acquisition: Displays a year-over-year (YoY) comparison of new partner acquisitions
  • New Partner Overview: Displays onboarding information about partners acquired in the last 30 days.
For more information, see The dashboard for Distributors and ISPs.
Note
Note
These widgets are not available in all regions.

March 2020

Feature
Details
Modify NFR service plan settings
Licensing Management Platform allows you to modify service plan settings for NFR (not for resale) licenses.

February 2020

Feature
Details
Trend Micro Email Security branding settings
Licensing Management Platform allows you to customize Trend Micro Email Security branding settings by allowing you to import banners for administrator and end-user consoles.

December 2019

Feature
Details
Support for product upgrades
For Trend Micro products that offer multiple levels of service, Licensing Management Platform allows you to upgrade or downgrade when modifying service plans.
Support for product add-on features
Licensing Management Platform now supports add-on features for selected products.

July 2019

Feature
Details
Dashboard widgets for partner sales activities
  • Partners with Decrease in Chargeable Units: You can view partners whose month-over-month chargeable unit sales decreased beyond the configured threshold.
    For more information, see Partners with Decrease in Chargeable Units.
    Note
    Note
    Only certain regions and user account types have access to this feature.
  • Inactive New Partners: You can view new partners that have not sold any full licenses before the configured threshold.
    For more information, see Inactive New Partners
Change customer account name
Partners can change the account name for their managed customers.