Introducing Remote Manager

• What's new
• Features
• Key terminology

Managing customers

• Remote Manager customers
• Individual customer settings

Managing Trend Micro products

• Cloud App Security in Remote Manager
• Trend Micro Email Security in Remote Manager
• Worry-Free Business Security Services in Remote Manager

Integrating third-party solutions

• ConnectWise Automate support
• Datto RMM support
• Kaseya VSA support

Monitoring customers

• Overview of the new dashboard
• Detection & Response
• Managing reports

Administering Remote Manager

• Administration settings
• Configuring global notification settings
• Configuring console settings