Understanding Managed Products, Agents, and Child Server Connection Status Icons

The Control Manager managed products, Communicators, and child server use the following connection status icons:

Connection Status

Description

Managed Product

Communicator

Child

Product service is running

 

 

Product service is not running

 

 

TMI service is running

 

 

TMI service is not running

Within heartbeat's maximum delay setting

 

Beyond the heartbeat's maximum delay setting

Status is not changed

Within heartbeat's maximum delay setting

 

Beyond the heartbeat's maximum delay setting

Status is not changed

Within heartbeat's maximum delay setting

 

Beyond the heartbeat's maximum delay setting

Idle mode following the Communicator Scheduler

 

 

The socket or network connection between the Communicator and managed product is broken

 

Unable to resolve the DNS name between the Communicator and Control Manager server

Within heartbeat's maximum delay setting

 

Beyond the heartbeat's maximum delay setting

 

 

The child server service (Casprocessor.exe) is running

 

 

Casprocessor.exe or the child server's Communicator is not running. Either the child server is shut down or the Communicator service is disabled

 

 

The child server is disabled from the parent server management console

 

 

 

See also:

Product Directory status icons

Connections tree status icons

Cascading tree status icons