
Web_reputation_sources
Web reputation sources download and host smart protection components that endpoints query when accessing Web sites. The web reputation source to which a client connects depends on the client's location. Clients can connect to either of the following:
Smart Protection Server: Smart Protection Servers are for users who have access to their local corporate network. Local servers localize smart protection services to the corporate network to optimize efficiency.
Install multiple Smart Protection Servers to ensure the continuity of protection in the event that connection to a Smart Protection Server is unavailable.
Trend Micro Smart Protection Network: A globally scaled, Internet-based, infrastructure that provides web reputation services to users who do not have immediate access to their corporate network.
For internal clients, the connection priority is as follows:
Smart Protection Network if the Web Reputation Policy option is enabled.
Smart Protection Servers if the Use the Smart Protection Server Web Reputation Service option is enabled. If the Smart Protection Server cannot provide the reputation score, it redirects the client to the Smart Protection Network unless the Use only Smart Protection Servers, do not send queries to Smart Protection Network option is enabled.
Ensure that there are several Smart Protection Servers on the smart protection source list to maintain Web reputation security. If the OfficeScan client is unable to connect to any Smart Protection Server, OfficeScan will allow access to the URL.
External clients connect to Smart Protection Network.
For details in configuring location settings, see Computer Location. You can configure clients to use proxy settings when connecting to the Trend Micro Smart Protection Network. For details, see External Proxy.
If you have installed Smart Protection Servers, configure the Smart Protection Server Standard List or Custom Lists on the OfficeScan Web console. An internal client picks a server from the list if it needs to query reputation scores. If a client is unable to connect to the first server, it picks another server on the list, and so on.
Assign a standalone Smart Protection Server as the primary scan source and the integrated server as a backup. This reduces the traffic directed to the computer that hosts the OfficeScan server and integrated server. The standalone server can also process more queries.