Views:
The Trend Micro Support Portal is a 24x7 online resource that contains the most up-to-date information about both common and unusual problems.

Procedure

  1. Go to https://success.trendmicro.com/dcx/s/?language=en_US.
  2. Use the Search Support text box to search for available solutions or keywords.
  3. Click the All Products drop-down and select your product.
  4. If no solution is found, click Contact Support and select the type of support needed.
    Tip
    Tip
    To submit a support case online, visit the following URL:
    http://esupport.trendmicro.com/srf/SRFMain.aspx
    A Trend Micro support engineer investigates the case and responds in 24 hours or less.