Views:
The Unmanaged Endpoints tab allows you to view the ConnectWise Automate list of all Windows endpoints associated with the client that do not currently have a Security Agent installed.
Important
Important
The Worry-Free Services Plug-in only supports Security Agents installed on Windows platforms. If your customers have Mac endpoints with the Security Agent installed, the Mac endpoints still appear in the Unmanaged Endpoints list and are unable to receive any commands using the Worry-Free Services Plug-in. You must managed Mac endpoints using the Worry-Free Business Security Services console.

Procedure

  1. Open the Trend Micro Worry-Free Services Plug-in and select a Trend Micro Customer.
  2. Click the Unmanaged Endpoints tab.
  3. Select the check boxes next to the machines on which you want to deploy the Worry-Free Business Security Agent.
  4. Click Deploy Agent.
    The Deploy Security Agent screen appears.
  5. Click Deploy.
    Note
    Note
    Endpoints receive the command the next time Remote Manager synchronizes with Worry-Free Business Security Services. The default synchronization time is five minutes. Installation only occurs on endpoints that do not already have the Security Agent installed.