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If you are unable to connect or disconnect Hosted Email Security, any of the following might display at the bottom of the page:
Messages
Resolution
Unable to connect to Remote Manager server. Please check the network connection and remote manager status.
Check the network connection and remote manager status then again.
Invalid authorization key
Verify the GUID. If the GUID is incorrect. delete the agent and try to connect again.
Duplicate authorization key
Verify the GUID. If the GUID is incorrect. delete the agent and try to connect again.
Unable to connect to Remote Manager server. Check the network connection and Remote Manager server status.
Check the network connection and remote manager status then try again.
Server internal error
Contact your support provider.