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Use the Portable Security Diagnostic Toolkit to uninstall the program only if you are unable to uninstall the program using the Windows Start menu or the Control Panel.

Important:

Make sure to unlock Trend Micro Safe Lock™ before uninstalling Portable Security 3.

  1. Open the Portable Security Diagnostic Toolkit.
  2. Go to the [C] Uninstall tab.
  3. Click 1. Uninstall.

    If Portable Security 3 is installed, the activation code window opens.

  4. Copy and save the activation code in a separate location.
  5. Enable the Finished saving the activation code option.
  6. Click Uninstall.
  7. Confirm uninstallation.
  8. Click Yes and restart the endpoint to finish uninstallation.
Parent topic: Installing the Sync Agent