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Procedure

  1. Go to Logs → System Events.
  2. Under Event, check for logs that need further action. Apex One logs the following events:

    System Event Logs

    Log Type
    Events
    Apex One Master Service and Database Server
    • Master Service started
    • Master Service stopped successfully
    • Master Service stopped unsuccessfully
    Outbreak Prevention
    • Outbreak Prevention enabled
    • Outbreak Prevention disabled
    • Number of shared folder sessions in the last <number of minutes>
    Database backup
    • Database backup successful
    • Database backup unsuccessful
    Role-based web console access
    • Logging on to the console
    • Password modification
    • Logging off from the console
    • Session timeout (user automatically logged off)
    Server authentication
    • The Security Agent received invalid commands from the server
    • Authentication certificate invalid or expired
    Virtual Analyzer
    • Sample submitted for analysis
    • Sample analysis completed
    • The Virtual Analyzer reported a previous, duplicate sample submission from another connected Apex One server
  3. To save logs to a comma-separated value (CSV) file, click Export to CSV. Open the file or save it to a specific location.