The Security Agent is not always able to perform a desired action on detected threats. When this happens one of the following scan results will appear.
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Unable to clean the file |
The file may be uncleanable. For details and solutions, see Uncleanable Files. |
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Unable to delete the file |
The infected file may be locked by another application, is executing, or is on a CD. The Security Agent will delete the file after the application releases the file or after it has been executed. |
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Unable to quarantine the file |
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Unable to clean or delete the file |
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Unable to clean or quarantine the file |