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This feature provides you server-side control of call filtering policies. To configure call filtering policy settings, click Policies, then click the policy name, and then click Filtering Policy.

The following features are available when configuring the Call Filtering Policies:

  • enable or disable call filtering for mobile device

  • configure the mobile device to use a blocked list or an approved list

  • configure an approved list from the administration console

  • configure a blocked list from the administration console

Refer to the following table for approved or blocked filtering list configuration details.

Table 1. Filtering list configuration for Call Filtering Policy

Central Control

User Control

Description

Disabled

Enabled

The user can edit the approved/blocked list on the mobile device agent.

Mobile Security allows or blocks the URLs based on the following priority:

  1. Approved List on Mobile Device Agent

  2. Blocked List on Mobile Device Agent

Enabled

Disabled

The user is only allowed to edit the approved/blocked list on the mobile device agent.

Mobile Security allows or blocks the incoming calls based on the following priority:

  1. Blocked List on server

  2. Approved List on Mobile Device Agent

  3. Blocked List on Mobile Device Agent

You can also configure server-side control for outgoing calls on Android mobile devices.

Enabled

Enabled

The user can view or edit the approved/blocked list defined by the administrator and can also use the approved/blocked list on the mobile device agent.

When the security policies sync with the mobile device agent, it does not sync the filtering lists, and updates all other settings according to the policies.

Mobile Security allows or blocks the incoming calls based on the following priority:

  1. Approved List on Mobile Device Agent

  2. Blocked List on Mobile Device Agent

  3. Blocked List on server

You can also configure server-side control for outgoing calls on Android mobile devices.

Note:

The call filtering approved and blocked list must use the format: "[name1:]number1;[name2:]number2;...".

The 'name' length should not exceed 30 characters, while phone number should be between 4 and 20 characters long and can contain the following: 0-9, +, -, #, (, ) and spaces. The maximum number of entries should not exceed 200.