Views:
  • To delete search result messages from end users’ mailboxes without deleting the search criteria:
    Go to the search results screen and manually select the messages to delete from end users’ mailboxes. This also deletes the selected search results stored in the Exchange server discovery mailbox and the ScanMail database.
    Note
    Note
    Administrators can use the Exchange management shell commands to manually delete Exchange search tasks.
  • When using the Delete task only function:
    • ScanMail only deletes the search criteria, task name, and search results from the ScanMail database
    • The Exchange search task still exists along with all search results stored in the discovery mailbox
    • ScanMail does not delete any messages in the end users’ mailboxes
    Note
    Note
    Use Delete task only to retain the search results for archival purposes.