Consider the following when planning for IM Security deployment:
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If your network environment employs Network Address Translation (NAT) devices, the IM Security protected Lync or Skype for Business Server and the clients need to be located together, behind or in front of the NAT device.
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In the Lync or Skype for Business Server Enterprise environment, install IM Security on each Front-End server to enable virus/malware scanning and content filtering for the entire organization.
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If a firewall exists between the Lync or Skype for Business Server and its clients, ensure that IM Security ports are opened.
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If Lync or Skype for Business Clients connect to Lync or Skype for Business Server through VPN, file transfer connections may not be established when IM Security file transfer scanning feature is enabled.
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For multiple Activation Codes, install IM Security to servers separately. Simultaneous and remote installations are not supported with multiple Activation Codes.
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The Setup program provides the option to enable Secure Sockets Layer (SSL) product console connection.
Important
You cannot configure SSL from the product console. SSL must be enabled during installation. -
Setup does not require stopping the Lync or Skype for Business Server services.
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If IM Security is installed with other instant messaging software, a scan conflict may occur.
Important
Setup does not detect other instant messaging antivirus applications. -
Remember to exclude the IM Security folders from other server-based, antivirus application scanning.