Views:
You can search for messages in the message queues and deliver, reroute, or delete the messages.

Procedure

  1. Go to Logs → Message Queue.
  2. Specify the search criteria.
    Note
    Note
    • If you do not specify a search criteria, the system displays up to the latest 10000 log entries on the Message Queue screen.
    • You can clear the search criteria by clicking Clear filters.

    Filter
    Description
    Type
    Select a message queue type.
    Recipient(s)
    Specify a recipient email address. Only one address is allowed.
    Subject
    Specify the email message subject.
    Message Type
    Select one of the following options:
    • All: All notifications and archive messages
    • System generated: Notifications and archive messages that are sent from Deep Discovery Email Inspector.
    • Received: Messages that are received and scanned by Deep Discovery Email Inspector.
    Sender
    Specify the sender email address.
    Message ID
    Specify the unique message ID.
    Example: 20160603021433.F0304120A7A@example.com
    Archive/MTA server
    Specify the address of an archive server or MTA server.
  3. Click Query.
    Messages matching the search criteria appear in the table.
    You can perform one of the following actions on the messages:
    • Deliver: Delivers the selected messages to recipients. You can check the delivery status in the log table.
    • Deliver All: Delivers all messages in the deferred message queue to recipients
    • Reroute: Reroutes the selected messages to an SMTP server you specify
      Note
      Note
      For more information, see Rerouting Messages in Message Queues.
    • Reroute All: Reroutes all messages in the deferred and incoming queues to the SMTP server you specify
      Note
      Note
      For more information, see Rerouting Messages in Message Queues.
    • Delete: Deletes the selected messages
    • Delete All: Deletes all messages
Keywords: delete messages,deliver messages,query,reroute messages