You can search for messages in the message queues and deliver, reroute, or delete the messages.
- Go to Logs > Message Queue.
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Specify the search criteria.
Note:
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If you do not specify a search criteria, the system displays up to the latest 10000 log entries on the Message Queue screen.
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You can clear the search criteria by clicking Clear filters.
Table 1. Filter
Description
Type
Select a message queue type.
Recipient(s)
Specify a recipient email address. Only one address is allowed.
Subject
Specify the email message subject.
Message Type
Select one of the following options:
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All: All notifications and archive messages
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System generated: Notifications and archive messages that are sent from Deep Discovery Email Inspector.
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Received: Messages that are received and scanned by Deep Discovery Email Inspector.
Sender
Specify the sender email address.
Message ID
Specify the unique message ID.
Example: 20160603021433.F0304120A7A@example.com
Archive/MTA server
Specify the address of an archive server or MTA server.
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Click Query.
Logs matching the search criteria appear in the table.
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(Optional) Select one or more messages and click to perform one of the
following actions:
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Deliver: Click this option to deliver the selected messages to recipients. You can check the delivery status in the log table.
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Deliver All: Click this option to deliver all messages in the deferred message queue to recipients.
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Reroute: Click this option to reroute the selected messages to an SMTP server you specify.
Note:For more information, see Rerouting Messages in Message Queues.
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Reroute All: Click this option to reroute all messages in the deferred and incoming queues to the SMTP server you specify.
Note:For more information, see Rerouting Messages in Message Queues.
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Delete: Click this option to delete the selected messages
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