Replacing
a gateway with a different Cloud Edge gateway
maintains all policies, configuration data, and logs on Cloud Edge Cloud Console. Replace a gateway for
the following reasons:
-
The Cloud Edge gateway is malfunctioning or broken.
-
The customer wants to upgrade to a higher performance Cloud Edge gateway.
Once the new Cloud Edge gateway
synchronizes log statistics with Cloud Edge Cloud
Console, Cloud Edge Cloud Console merges the new
log statistics with cached data from the replaced Cloud Edge gateway.
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NoteYou can replace a gateway that is in an HA Group only with a gateway
that is the same model and firmware version as the gateway being replaced.
Before replacing a gateway in an HA Group, remove the Ethernet cable from the
heartbeat interface of the gateway that you are replacing and connect the
Ethernet cable to the heartbeat interface of the new gateway.
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ImportantEach gateway has a unique key (serial number) associated with a
specific registered Cloud Edge gateway on Cloud Edge Cloud Console. After replacing the
gateway, you can no longer use the old Cloud Edge gateway unless you register the
Cloud Edge gateway as a new gateway.
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NoteAfter replacing the gateway, only the policy settings are
restored.
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Procedure
- Go to .
- Right-click the gateway to replace, then select
Replace.
- Specify the new Cloud Edge gateway serial number.
- Click Replace.
- Remove the old Cloud Edge gateway from the network.
- Add the new Cloud Edge gateway to the
network.The new Cloud Edge gateway registers to Cloud Edge Cloud Console and the old Cloud Edge gateway is removed from Cloud Edge Cloud Console.