Purpose: Use a traceroute test to
verify the gateway configuration or to troubleshoot gateway connectivity.
Location: Gateways > (Selected Gateway) > Gateway
Information > Tools
Procedure
- Click on the Traceroute tool icon.
- Enter an IPv4 address or a domain name to which you want to trace the route.
- Click Start.
- Either wait for the trace to complete or stop the trace route by clicking on
Stop.Only one trace route can run at a time. To start a new trace while one is still running, you must first stop the running trace.
- View trace results at the bottom of the page.
- Historical trace route results are stored for two weeks and are displayed below the current trace route results.
- A maximum of ten results are displayed in the historical trace route results.
- If you leave the Tools screen, results are cleared from the page.