Procedure

1. Open the Trend Micro Safe Lock console using the desktop icon (if available) or the Start menu by clicking All Programs → Trend Micro Safe Lock.
2. Provide the password and click Login.
3. Click the Approved List menu item to open the list.
   To check the file hash values:
   1. Select the files to check. To check all files, select the check box at the top of the Approved List.
   2. Click Check Hash.
   To update the file hash values:
   1. Select the files to update.
   2. Click Update Hash.

   Important If unsure why a hash value mismatch has occurred, scan the endpoint for threats.