Removing Trusted USB Devices on Intelligent Manager Parent topic

This section describes how to remove trusted USB devices using the Intelligent Manager web console.
Tip
Tip
You can also remove trusted USB devices on Safe Lock agent endpoints. For more information see Removing Trusted USB Devices on Safe Lock Agent Endpoints.

Procedure

  1. Go to Agents in the navigation at the top of the web console.
    The Agent Management screen appears.
  2. Select one or more agents and groups.
  3. Click Send Command → Export Settings and select Agent Configuration ....
    The Details screen appears.
  4. Click the Download link in the Status field to download the agent configuration file on your computer.
  5. Open the agent configuration file using a text editor and locate the <DeviceException> section.
    The following figure shows an example where the <DeviceException> section is empty when no trusted USB device is added. 
    <StorageDeviceBlocking Enable="no" ActionMode="1">
  <DeviceException>
    <DeviceGroup name="UserDefined"/>
  </DeviceException>
</StorageDeviceBlocking>
    The following figure shows an example where the <DeviceException> section contains two entries for the added trusted USB devices. 
    <StorageDeviceBlocking Enable="no" ActionMode="1">
  <DeviceException>
    <DeviceGroup name="UserDefined">
	<Device vid="781" pid="5151" sn="2444130A5442A4F5"/>
        <Device vid="951" pid="1666" sn="E03F49AEC0DDF351E913003F"/>
    </DeviceGroup>
  </DeviceException>
</StorageDeviceBlocking>
  6. Delete the entries for the trusted USB devices you want to remove and save the agent configuration file.
  7. Import the updated agent configuration file.
    For more information, see Remotely Importing Agent Settings.