Procedure

1. Prepare a customized agent configuration file or Approved List.
   1. Export and download an agent configuration file or Approved List. For detailed steps, see Remotely Exporting Agent Settings.
   2. Customize the downloaded file.

   Note To ensure successful import, verify that the file to import meets the following requirements: File is in the CSV format and uses UTF-8 encoding For Approved List, maximum file size supported is 20 MB For agent configuration file, maximum file size supported is 1 MB

2. Click Agents from the Trend Micro Safe Lock Intelligent Manager console.
   The Agent Management screen appears.
3. To import the customized file to one or more ungrouped agents or agents in different groups, follow the steps below.
   1. From the Endpoint column, select one or more agents.
   2. Click Send Command.
   3. Select Import Settings.
   4. Select Approved List or Agent Configuration.
      The import dialog appears.
4. To import the customized file to an agent group, follow the steps below.
   1. From the left panel, right-click an agent group and go to Send Command → Import Settings.
   2. Select Approved List or Agent Configuration.
      The import dialog appears.
5. By default, Trend Micro Safe Lock Intelligent Manager does the following:
   • Approved List: accumulates items from the customized Approved List to the target Approved Lists. To replace the target Approved Lists with the customized Approved List, select Overwrite the existing Approved List.
   • Agent Configuration: overwrites the target Approved Lists with the customized Approved List.
6. Click Browse to select the customized file.
7. Click Import and Apply.