Support Tools
Use the following Threat Mitigator tools to help you perform administrative tasks and obtain information that can be used to troubleshoot product issues.
On the product console, navigate to Administration > Support Tools to start using these tools.
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Support tools |
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Tool |
Description |
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System Information Collector (SIC) Tool |
SIC gathers detailed computer configuration that helps isolate and identify known or potential threats in an endpoint. For details on how to obtain and use this tool, visit the following page: http://www.trendmicro.com/download/sic.asp Updates to this tool can be uploaded to Threat Mitigator through the product console’s Support Tools screen. |
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Case Diagnostic Information downloads information required for use with the Case Diagnostic Tool. The tool is used for debug purposes. |
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System Log Viewer |
System log viewer runs in the syslog server to receive and display system logs. |
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Program Rescue Tool |
The program rescue tool is used for restoring the default Threat Mitigator images. |
See also: