Appliance Firmware Flash Utility

Threat Mitigator provides the Appliance Firmware Flash Utility to update the Threat Mitigator program file. The utility is a graphical user interface tool that provides a user-friendly method of uploading the most recent program file. The utility is included in the Trend Micro Solutions CD for Threat Mitigator.

Entering Rescue Mode

If you encounter problems with Threat Mitigator, enter rescue mode to upload the program file. When in rescue mode, Threat Mitigator uses the default static IP address. See Rescue mode settings for a summary of rescue mode settings.

Rescue mode settings

Rescue mode setting	Value
Threat Mitigator host name	Blank
IP address type	Reset
IP address	192.168.252.1
Subnet Mask:	255.255.255.0
Default gateway	192.168.252.254
DNS server 1	Blank
DNS server 2	Blank

Appliance Firmware Flash Utility stops and will not be able to function if you do not configure these settings. Use the Windows Task Manager utility if the utility becomes non-responsive.

To enter rescue mode through the preconfiguration console:

Log on to the Threat Mitigator preconfiguration console.
Select Restart Device from System Tasks.
When the system restarts, a message appears prompting you to enter rescue mode.
Type r at the prompt. The Threat Mitigator rescue mode settings appear.

Uploading the Program File

The Threat Mitigator program file (firmware) contains all the components necessary to prepare Threat Mitigator for preconfiguration. The program file includes the operating system, virus scan engine, pattern file, and system programs.

Uploading the program file restores the Threat Mitigator default factory settings.

To preserve the existing settings, back up the Threat Mitigator configuration from the Administration > Backup Configuration screen. After uploading the new or default program file, re-configure the system settings from the preconfiguration console’s Device Settings menu or import the original configuration from the Administration > Backup Configuration screen.

After the new firmware is deployed to Threat Mitigator, the system automatically restarts.

The program file name is as follows:

SDK_image.STD_PAE-VMWARE-BUSYBOX.x.yy.zzzz.en_US.R

Where:

x is the major version
yy is the minor version
zzzz is the build number

en_US is the program language version
R denotes the nature of the file (that is, the Threat Mitigator program file)

You can obtain the program files from the following locations:

Trend Micro download website: Contains the most recent versions

http://www.trendmicro.com/download

Trend Micro Solutions CD for Trend Micro Threat Mitigator: The included CD contains the program file with factory defaults and the original boot loader. These files are located in the following path (replace D: with the path used by your CD-ROM drive):

D:\Programs\TM_Rescue\