Wiping a Remote ActiveSync Mobile Device Parent topic

You can remotely reset the ActiveSync mobile device to factory settings and clear the mobile device internal memory/SD card. This feature helps ensure the security of the data for lost, stolen or misplaced mobile devices.
WARNING
WARNING
Be careful when you use this feature as the action CANNOT be undone. All data will be lost and unrecoverable.
For instructions on wiping a mobile device that does not use ActiveSync, see Wiping a Remote Mobile Device.

Procedure

  1. Click Devices on the menu bar.
    The Devices screen displays.
  2. Click the Exchange ActiveSync Devices tab.
  3. Select the mobile device that you want to wipe.
  4. Click Remote Wipe.
    The Remote Wipe Device screen pops up.
  5. Select the device and then click Remote Wipe Device.