Administration > Account Management > User Groups
You can add users to groups according to similar properties including user types, location, or the type of notifications they should receive. Even if a user does not have a Control Manager user account, you can still add them to a group by typing their email address. However, they only receive notifications if the group has been added to the recipient list for specific events.
To add a user group:
Mouseover Administration on the main menu. A drop-down menu appears.
Mouseover Account Management from the drop-down menu. A sub-menu appears.
Click User Groups from the sub-menu. The User Groups screen appears.
Click Add New Group. The Add New Group screen appears.
Type a descriptive name for the group in Group name.
Under Group Members, add users to the group list.
To add a user:
Select a user from the User(s) list. Use the CTRL key to select multiple users.
Click 
to add the selected user(s) to the Group
User List.
Control Manager sends notifications to users based on the contact information specified during the account setup.
To remove a user:
Select a user from the Group User List. Use the CTRL key to select multiple users.
Click 
to remove the user.
To add individuals who do not have Control Manager accounts to the Group User List, provide the following under Additional members:
Email address(es)
Pager number(s) - Precede the pager number with your company's dial out number and a comma "," [each comma causes a 2 second pause] and separate multiple entries with semicolons.
Click Save. The Add New Users Result screen appears with the details of the new group.
Click OK. The new group appears in the User Groups table.
Access the User Accounts screen