This screen shows the details of a task.
Task ID: the task identification number; this is useful to track the history of a task that is performed several times during the same day
Task Name: the name of the task
Issued By: the name of the user who created the task
Damage Cleanup Template: displays the damage cleanup template in use
Damage Cleanup Engine: displays the damage cleanup engine in use
Completion Date/Time: the date and time when a task was completed; for example, 10/15/2003 04:43:36 P.M.
The task details table displays the following information:
Machine: the name of the machine the task attempted to assess or clean
For Damage Found and Cleanup Successful results, click a machine name to see additional Cleanup details for this machine.
Result: the result of the task; for example, Unsupported, Cleanup Successful, Cleanup Failed, or Deploy Failed
Virus Name: the name of the malware responsible for the damage; for example, Nimda
Description: provides additional information regarding the result
The number of entries available for viewing is in the upper right hand corner of the table, for example 1 - 10 of 20 indicates you are viewing the first ten entries of a total of two. Click the outside most right and left arrows to see the first and last set of entries depending on the sorting. Alternatively, click the inside left and right arrows to see the next and previous set of logs. Entries are sorted in alphabetical order.
Trend Micro provides a Manual Damage Cleanup tool for Unsupported Windows based machines. To learn how to use this Manual Damage Cleanup tool, see Manual Damage Cleanup Tool Tutorial.
To clean machines manually:
Select the desired machines in the task details table. To select all, check the box next to Machine.
Click Cleanup Now, the Current Task page appears.