Trend Micro provides a Manual Damage Cleanup tool for the following Microsoft Windows operating systems:
Windows 95
Windows 98
Windows ME
Windows XP Home Edition
Windows NT 4 Server/Workstation with Service Pack 6 or later
Windows 2000 Professional/Server/Advanced Server with Service Pack 3 or later
Windows XP Professional
Windows 2003 Server Standard/Enterprise Edition
The system administrator can make this tool available to users when Damage Cleanup Services cannot deploy a pre-configured Cleanup task (when a machine is not accessible or if it appears as Unsupported). Users can then manually assess and clean up their machines.
The Damage Cleanup Services system administrator should provide users with the URL listed below.
From the client machine you wish to Cleanup, go to the following URL:
http://CM Server/ControlManager/cgi-bin/dcs/CGIDcsx.exe
Where "CM Server" is the name of the Control Manager Server where Damage Cleanup Services is installed. The TREND MICRO Manual Damage Cleanup Tool ActiveX page appears.
Click Start Damage Cleanup to run a Cleanup task on the local machine. The Cleanup progress status bar appears displaying the name of the target machine and the status of the Cleanup task. Click Stop if you wish to interrupt the task.
When the Cleanup task is complete, you can view the result under Damage Cleanup Result. If Damage Cleanup Services finds any damage, it will also display the type of malware.
For example, Result: Damage Cleaned Virus Name: WORM_KLEZ.H; WORM_BADTRANS.B