Remove a Windows-Based Control Manager Agent

To remove one or more agents, you must run the uninstallation component of the Control Manager Agent setup program.

Uninstall agents remotely, either by running the program from the Control Manager server, or another server, or locally, by running the setup program on the agent machine.

To remove a Windows-based Control Manager agent:

On the main menu, click Products.
Click Add/Remove Product Agents.
Click the Use this for obtaining, installing, and removing Control Manager agent-update packages link to download the setup package. Save it in any convenient location on your server.
Using Microsoft Explorer, go to the location where you saved the agent setup program.
Double-click the RemoteInstall.exe file. The Control Manager Agent setup screen appears. Click Uninstall to open the Welcome screen, and then click Next.
Select the product whose agent to remove, from the list box. Click Next.
Select the servers where the agents are to be installed. There are two ways to do this:

To select from the list:

At the left-hand list box, double click the domain where the antivirus servers are located -- this will expand to show all servers in the domain.
Select the target server(s) from the left-hand list box, and then click Add. Click Add All to add Agents to all servers in the selected chosen domain.

Alternatively, you can double-click on a server to add it to the left-hand list.

To input a server name directly:

Type the server's FQDN or IP address in the Server name field.
Click Add. The server appears on the right-hand list box.

To remove servers from the list, select a server from the right-hand list box, and then click Remove. To remove all servers, click Remove All.

Click Back to return to the previous screen, Exit to abort the operation, or Next to continue.
Provide Administrator-level logon credentials for the selected servers. Type the required user name, and password in the appropriate field.
Click OK. The Installation List screen provides the following details about the target servers: server name, domain, and the type of agent detected.
Click Next to continue. The table on this screen shows the following information about the target servers: server name, operating system version, IP address, Domain name, and the version of the agent you will remove.

Click Back to return to the previous screen, Exit to abort the operation, or Uninstall to remove the agent. The uninstallation begins.

Click OK, and then at the Removing Agents screen, click Exit.