Remove a Control Manager Server

There are two ways to remove Control Manager (the following instructions are based on a Windows 2000 environment. Details may vary slightly depending on your Microsoft Windows platform):

From the Start menu, click Start > Programs > Trend Micro Control Manager > Uninstalling Trend Micro Control Manager.
Using Add/Remove Programs

Click Start > Settings > Control Panel > Add/Remove Programs.
Select Trend Micro Control Manager, and then click Remove.

This also removes other related services, such as the Trend Micro Management Infrastructure and Common CGI services, as well as the Control Manager database.

Click Yes to keep the database, or No to remove it.
Keeping the database allows you to re-install Control Manager on the server and retain all system information, such as agent registration, and user account data.

If you re-installed the Control Manager server, and deleted the original database, but did not remove the agents that originally reported to the previous installation then the agents will re-register with the server when:

Managed product servers restart the agent services
Control Manager agents re-verify their connection after an 8-hour period