Back up the following Control Manager 2.5/3.0 information, files and registry hives:
Control Manager 2.5 /3.0 Information, File or Registry Hive |
Location |
(ensures that managed products reporting the Control Manager server will report to the same server if Control Manager is restored) |
\Program Files\Trend Micro\CmKeyBackup\*.* |
Use the SQL Enterprise Manager or osql to backup the Control Manager database. | |
Configuration files
|
\Program Files\Trend Micro\Control Manager\Settings\*.* \Program Files\Trend Micro\Control Manager\DataSource.xml \Program Files\Trend Micro\Control Manager\CascadingLogConfiguration.xml \Program Files\Trend Micro\Control Manager\Settings\DMregisterinfo.xml \Program Files\Trend Micro\Control Manager\Settings\EntityEmulator.xml \Program Files\Trend Micro\Control Manager\Settings\ProductUIHandler.xml \Program Files\Trend Micro\Control Manager\Settings\SystemConfiguration.xml |
Serial number information |
Cfg_dm_tms_sn value in \Program files\Trend Micro\COMMON\TMI\TMI.cfg |
GUID information |
GUID value in \Program files\Trend Micro\COMMON\TMI\TMI.cfg |
Hot fix list |
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\TVCS\hotfix |
Managed product information |
\Program Files\Trend Micro\common\tmi\mrf_entity.dat \Program Files\Trend Micro\common\tmi\mrf_entity.bak |
ActiveUpdate files |
\Program Files\Trend Micro\Control Manager\webui\download\Activeupdate |
Generated reports |
\Program Files\Trend Micro\Control Manager\WebUI\exports |
Control Manager registry |
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\TVCS\ . . . HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\TMI\ . . . HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\CommonCGI HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\TMCM HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\TMI HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MSDE HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSDE HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TMCM HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TrendMicro_NTP HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TrendMicro Infrastructure\. . . HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TrendCCGI HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSSQLServer |