quarantinequery

Quarantine Query

You can perform a query on quarantined messages before deciding on the action to be taken. After viewing the message details, you can choose to release or delete the quarantined messages.

A brief description of the options available on this screen is available below.

Performing a Quarantine Query

The following lists the procedure required to perform a quarantine query.

  1. Log on to the product console.

  2. Click Quarantine from the main menu and click Query from the drop down menu. The Quarantine Query screen displays.

  3. Select the date range.

  4. Select the reasons.

  5. Select the resend status.

  6. (Optional) Specify the sender, recipient, and/or subject of the message.

  7. Specify the option for Sort by.

  8. Specify the number of items to display per page.

  9. Click Search.

 

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