Restoring a Device with an Exported Encryption Key
Before you begin
A person assigned to
the Security Administrator role must first export the relevant device keys to a ZIP
file. The ZIP file and the encryption password are required to restore the
devices.
After removing an encrypted device from SecureCloud, restore
(decrypt) the device using the exported device keys. The Key Exporter
tool decrypts the device keys and mounts the device if necessary.
Procedure
Extract the device key file from the ZIP file and save the file to the machine to
which the
device is attached.
SecureCloud stores
device keys in an XML file. The name of the XML file appears similar to
4B2071DC-22F9-4DC1-9CEF-60517EE98604.xml. The file
name is an internal identifier that only SecureCloud
uses.
Navigate to the appropriate directory:
On Linux, type cd /var/lib/securecloud/
On Microsoft Windows, click Start and type
cmd to open a command shell, then type
cd C:\Program Files (x86)\Trend
Micro\SecureCloud\Agent\
Run the Key Exporter tool using one of the following
commands:
On Linux, type $ ./keyexporter.sh <key file.xml
path>
On Microsoft Windows, type key_exporter.exe <key file.xml
path>
When prompted, supply the password used to encrypt the exported device
keys.
