Recover a Lost/Forgotten Password Parent topic

Procedure

  1. On the Logon page, click the Forgot your password? link.
  2. Type the account’s email address, and then click Continue.
    A reset password email will be sent to the registered email address shortly. This link is valid for 1 hour.
    password_recover_email.jpg
  3. Click the link in the email to reset your password.
  4. On the Forgot Password? page, supply your new password.
    password_reset.jpg
    Refer to Password for tips on creating a solid password.