Client Connectivity Widget Parent topic

The Client Connectivity widget shows the connection status of antivirus clients with the OfficeScan server. Data displays in a table and pie chart. You can switch between the table and pie chart by clicking the display icons (icon_widget_display-2.bmp).

Client Connectivity Widget Presented as a Table Parent topic

The table breaks down clients by scan methods.
If the number of clients for a particular status is 1 or more, you can click the number to view the clients in a client tree. You can initiate tasks on these clients or change their settings.
To display only clients using a particular scan method, click All and then select the scan method.
If you selected Smart Scan:
  • The table breaks down online smart scan clients by connection status with Smart Protection Servers.
    Note
    Note
    Only online clients can report their connection status with Smart Protection Servers.
    If clients are disconnected from a Smart Protection Server, restore the connection by performing the steps in Smart Protection Sources are Unavailable.
  • Each Smart Protection Server is a clickable URL that, when clicked, launches the server’s console.
  • If there are several Smart Protection Servers, click MORE. A new screen opens, showing all the Smart Protection Servers.
In the screen, you can:
  • View all the Smart Protection Servers to which clients connect and the number of clients connected to each server. Clicking the number opens the client tree where you can manage client settings.
  • Launch a server’s console by clicking the link for the server

Client Connectivity Widget Presented as a Pie Chart Parent topic

The pie chart only shows the number of clients for each status and does not break down clients by scan methods. Clicking a status separates it from, or re-connects it to, the rest of the pie.