Client computers are at risk from potential threats other than viruses/malware. Spyware/Grayware refers to applications or files not classified as viruses or Trojans, but can still negatively affect the performance of the computers on your network and introduce significant security, confidentiality, and legal risks to your organization. Often spyware/grayware performs a variety of undesired and threatening actions such as irritating users with pop-up windows, logging user keystrokes, and exposing computer vulnerabilities to attack.

If you find an application or file that OfficeScan cannot detect as grayware but you think is a type of grayware, send it to Trend Micro for analysis: