srisklogsg

Spyware/Grayware Logs

The OfficeScan client generates logs when it detects spyware and grayware and sends the logs to the server.

To view spyware/grayware logs:

• Logs > Networked Computer Logs > Security Risks
  
  Networked Computers > Client Management

1. In the client tree, click the root domain icon to include all clients or select specific domains or clients.

2. Click Logs > Spyware/Grayware Logs or View Logs > Spyware/Grayware Logs.

3. Specify the log criteria and then click Display Logs.

4. View logs. Logs contain the following information:

• Date and time of spyware/grayware detection

• Affected computer

• Spyware/Grayware name

• Scan type that detected the spyware/grayware

• Details about the Spyware/Grayware Scan Results (if scan action was performed successfully or not)

• IP address

• MAC address

• Log details (Click View to see the details.)

5. Add spyware/grayware you consider harmless to the Spyware/Grayware Approved List.

6. To save logs to a comma-separated value (CSV) file, click Export to CSV. Open the file or save it to a specific location.

The CSV file contains the following information:

• All information in the logs

• User name logged on to the computer at the time of detection

See also:

• Spyware/Grayware Restore Logs

• Virus/Malware Logs

• Scan Logs