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Spyware/Grayware Approved List

OfficeScan provides a list of "approved" spyware/grayware, which contains files or applications that you do not want treated as spyware or grayware. When a particular spyware/grayware is detected during scanning, OfficeScan checks the approved list and performs no action if it finds a match in the approved list.

Apply the approved list to one or several clients and domains, or to all clients that the server manages. The approved list applies to all Scan Types, which means that the same approved list will be used during Manual Scan, Real-time Scan, Scheduled Scan, and Scan Now.

  1. In the client tree, click the root domain icon to include all clients or select specific domains or clients.

  2. Click Logs > Spyware/Grayware Logs or View Logs > Spyware/Grayware Logs.

  3. Specify the log criteria and then click Display Logs.

  4. Select logs and click Add to Approved List.

  5. Apply the approved spyware/grayware only to the selected client computers or to certain domain(s).

  6. Click Save. The selected clients apply the setting and the OfficeScan server adds the spyware/grayware to the approved list found in Networked Computers > Client Management > Settings > Spyware/Grayware Approved List.

  1. In the client tree, click the root domain icon to include all clients or select specific domains or clients.

  2. Click Settings > Spyware/Grayware Approved List.

  3. On the Spyware/Grayware names table, select a spyware/grayware name. To select multiple names, hold the Ctrl key while selecting.

  4. You can also type a keyword in the Search field and click Search. OfficeScan refreshes the table with the names that match the keyword.

  5. Click Add. The names move to the Approved List table.

  6. To remove names from the approved list, select the names and click Remove. To select multiple names, hold the Ctrl key while selecting.

  7. If you selected domain(s) or client(s) in the client tree, click Save. If you clicked the root domain icon, choose from the following options:

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