If you have more than one OfficeScan server on the network, use the Client Mover tool to transfer clients from one OfficeScan server to another. This is especially useful after adding a new OfficeScan server to the network and you want to transfer existing OfficeScan clients to the new server.
The two servers must be of the same language version. If you use Client Mover to move an OfficeScan client running an earlier version (such as version 7.x) to a server of the current version, the client will be upgraded automatically.
To run Client Mover:
On the OfficeScan server, go to <Server installation folder>\PCCSRV\Admin\Utility\IpXfer.
Copy IpXfer.exe to the client computer. If the client computer runs an x64 type platform, copy IpXfer_x64.exe instead.
On the client computer, open a command prompt and then navigate to the folder where you copied the executable file.
Run Client Mover using the following syntax:
<executable file name> -s <server_name>
-p <server_listening_port>
[-c <client_listening_port>]
Where:
<executable file name> is either IpXfer.exe or IpXfer_x64.exe
<server_name> is the name of the destination OfficeScan server (the server to which the client will transfer)
<server_listening_port> is the listening port (or Trusted Port) of the destination OfficeScan server. To view the listening port on the OfficeScan Web console, click Administration > Connection Settings in the main menu.
<client_listening_port> is the port number used by the client computer to communicate with the server
To confirm the client now reports to the other server, do the following:
On the client computer, right-click the OfficeScan client program icon in the system tray.
Select OfficeScan Console.
Click Help in the menu and select About.
Check the OfficeScan server that the client reports to in the Server name/port field.
If the client does not appear in the client tree of the new OfficeScan server managing it, restart the new server’s Master Service (ofservice.exe).