User Accounts Parent topic

This chapter explains how to add, configure, and manage user accounts.
Topics include:

Administrator Account Management Parent topic

To reduce bottlenecks in administering IMSVA, you can delegate administrative tasks to other staff by creating new administrator accounts. After creating the accounts, assign the desired permissions to the various areas of the management console. The default "admin" account has access to all IMSVA features.

Adding Administrator Accounts Parent topic

Created accounts have three permission settings for IMSVA features:
  • Full: Users have complete access to the features and settings contained in the menu item.
  • Read: Users can view features and settings contained in the menu item, but cannot modify them.
  • None: Users will not see the menu item, preventing them from viewing or configuring any of the settings in the menu item.

Procedure

  1. Go to Administration → Admin Accounts.
    The Admin Accounts screen appears.
  2. Click Add.
    The Add Administrator Account screen appears, displaying the Authentication tab.
  3. Specify Authentication settings:
    1. Select Enable account.
    2. Select an authentication type:
      • IMSVA Authentication: Specify the user name, new password, and the new password confirmation.
        Make sure the password consists of 4 to 32 alphanumeric characters and the following special characters: `~!@#$%^&*()[]{}+-|:'<>?/,.=_
      • LDAP authentication: Specify the LDAP user name.
  4. Click the Permissions tab.
    The Permissions screen appears.
  5. Specify Permissions settings:
    1. Select Full, Read, or None for each of the following access areas that appear on the IMSVA management console menu:
      • Dashboard & System Status
      • Cloud Pre-Filter
      • Policy
      • Sender Filtering
      • Reports
      • Logs
      • Mail Areas & Queues
      • Administration
      • Command Line Interface
    2. Click Save.
Note
Note
  • Only the default IMSVA administrator account can add new administrator accounts. Custom administrator accounts cannot do so even if you assign full permission to the Administration area.
  • Custom administrator accounts with full administration rights can only change their own IMSVA passwords. If you forget the default administrator account password, contact Trend Micro technical support to reset the password.

Editing or Deleting Administrator Accounts Parent topic

You can change or delete the permissions of a custom administrator account whenever there is a revision of roles or other organizational changes.

Editing Administrator Accounts Parent topic

Procedure

  1. Go to Administration → Admin Accounts.
    The Admin Accounts screen appears.
  2. Click the account name hyperlink.
  3. Make the required changes.
  4. Click Save.

Deleting Administrator Accounts Parent topic

Procedure

  1. Select the check box next to the account to be removed.
  2. Click Delete.
  3. Click OK.
    Note
    Note
    You can only delete custom administrator accounts, not the default IMSVA administrator account.

Changing the Management Console Password Parent topic

Trend Micro recommends periodically changing the password you use to access the management console.
WARNING
WARNING
If you are still using the default password, Trend Micro strongly recommends that you change the password immediately.

Procedure

  1. Go to Administration → Password.
  2. Specify the current password, the new password, and the new password confirmation.
    Note
    Note
    A valid password can contain letters, numbers and the following characters: `~!@#$%^&*()[]{}+-|:'<>?/,.= _.
    The password must be between 4 and 32 alphanumeric characters.
  3. Click Save.