Backing Up or Restoring a Configuration Parent topic

Export settings from the management console to back up the TippingPoint Advanced Threat Protection for Email configuration. If a system failure occurs, you can restore the settings by importing the configuration file that you previously backed up.
Important
Important
TippingPoint Advanced Threat Protection for Email only supports restoring configurations from other TippingPoint Advanced Threat Protection for Email servers running the same version. For example, you cannot restore a server running version 2.6 with a configuration file backed up from a server running version 2.5.
Note
Note
When exporting/importing your settings, the database will be locked. Therefore, all TippingPoint Advanced Threat Protection for Email actions that depend on database access will not function.
Trend Micro recommends:
  • Backing up the current configuration before each import operation
  • Performing the operation when TippingPoint Advanced Threat Protection for Email is idle. Importing and exporting affects TippingPoint Advanced Threat Protection for Email performance.
Back up settings to create a copy of TippingPoint Advanced Threat Protection for Email appliance configuration to restore the configuration in another TippingPoint Advanced Threat Protection for Email appliance or to revert to the backup settings at a later time. Replicate a configuration across several TippingPoint Advanced Threat Protection for Email appliances by restoring the same configuration file into each appliance.

Backup Recommendations Parent topic

Trend Micro recommends exporting your settings to:
  • Keep a backup
    If TippingPoint Advanced Threat Protection for Email cannot recover from a critical problem, import your configuration backup after restoring the device to automatically implement the pre-failure configuration.
  • Replicate settings across several devices
    If you have several devices on your network, you do not need to separately configure most settings.

Backing Up a Configuration Parent topic

During export, do not:
  • Access other management console screens or modify any settings
  • Perform any database operations
  • Start/stop any services on the device or in the group to which the device belongs
  • Launch other export or import tasks
You can back up settings from the screens and tabs listed in the following table.

Backed up configuration settings

Screen
Tab
Dashboard
Not applicable (all widgets and settings)
Policy → Policy
Actions
Recipient Notification
Message Tags
Redirect Pages
Policy → Exceptions
Messages
Objects
URL Keywords
Alerts / Reports → Alerts
Rules
Alerts / Reports → Reports
Schedules
Administration → Component Updates
Schedule
Source
Administration → System Settings
Operation Mode
Proxy
SMTP
Time
SNMP
Administration → Mail Settings
Connections
Message Delivery
Limits and Exceptions
SMTP Greeting
Administration → Integrated Products/Services
Log Settings
Microsoft Active Directory
SFTP
Administration → Scanning / Analysis
Settings
File Passwords
Smart Protection
Smart Feedback
YARA Rules
Administration → System Maintenance
Storage Maintenance
Administration → Accounts / Contacts
Accounts
Contacts

Procedure

  1. Go to Administration → System Maintenance → Back Up / Restore.
  2. Next to Configuration Settings Backup, click Export.
    A File Download window appears.
  3. Click Save to save the configuration file to local storage.

Restoring a Configuration Parent topic

Restoring TippingPoint Advanced Threat Protection for Email settings replaces the original settings and rules, such as message delivery settings, with the imported configuration.
During import, do not:
  • Access other management console screens or modify any settings.
  • Perform any database operations.
  • Start/stop any services on the device or in the group to which the device belongs.
  • Launch other export or import tasks.
Note
Note
For information on the settings that you can restore, see Backing Up a Configuration.

Procedure

  1. Go to Administration → System Maintenance → Back Up / Restore.
  2. Next to Restore Configuration Settings, click Choose File or Browse and locate the file.
  3. Click Restore.
    All services restart. It can take up to two minutes to restart services after applying imported settings and rules.