Backing Up or Restoring a Configuration

Export settings from the management console to back up the TippingPoint Advanced Threat Protection for Email configuration. If a system failure occurs, you can restore the settings by importing the configuration file that you previously backed up.

Important

TippingPoint Advanced Threat Protection for Email only supports restoring configurations from other TippingPoint Advanced Threat Protection for Email servers running the same version. For example, you cannot restore a server running version 2.5 SP1 with a configuration file backed up from a server running version 2.1.

Note

When exporting/importing your settings, the database will be locked. Therefore, all TippingPoint Advanced Threat Protection for Email actions that depend on database access will not function.

Trend Micro recommends:

Backing up the current configuration before each import operation
Performing the operation when TippingPoint Advanced Threat Protection for Email is idle. Importing and exporting affects TippingPoint Advanced Threat Protection for Email performance.

Back up settings to create a copy of TippingPoint Advanced Threat Protection for Email appliance configuration to restore the configuration in another TippingPoint Advanced Threat Protection for Email appliance or to revert to the backup settings at a later time. Replicate a configuration across several TippingPoint Advanced Threat Protection for Email appliances by restoring the same configuration file into each appliance.

Backup Recommendations

Trend Micro recommends exporting your settings to:

Keep a backup

If TippingPoint Advanced Threat Protection for Email cannot recover from a critical problem, import your configuration backup after restoring the device to automatically implement the pre-failure configuration.
Replicate settings across several devices

If you have several devices on your network, you do not need to separately configure most settings.

Backing Up a Configuration

During export, do not:

Access other management console screens or modify any settings
Perform any database operations
Start/stop any services on the device or in the group to which the device belongs
Launch other export or import tasks

Note

You cannot back up the following settings:

Control Manager settings
Licenses and Activation Codes
ActiveUpdate server information
IP address and network settings

Procedure

Go to Administration → System Maintenance → Back Up / Restore.
Next to Configuration Settings Backup, click Export.

A File Download window appears.
Click Save to save the configuration file to local storage.

Restoring a Configuration

Restoring TippingPoint Advanced Threat Protection for Email settings replaces the original settings and rules, such as message delivery settings, with the imported configuration.

During import, do not:

Access other management console screens or modify any settings.
Perform any database operations.
Start/stop any services on the device or in the group to which the device belongs.
Launch other export or import tasks.

Note

You cannot restore the following settings:

Control Manager settings
Licenses and Activation Codes
ActiveUpdate server information
IP and network settings

Procedure

Go to Administration → System Maintenance → Back Up / Restore.
Next to Restore Configuration Settings, click Choose File or Browse and locate the file.
Click Restore.

All services restart. It can take up to two minutes to restart services after applying imported settings and rules.

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