Global Approved List

You can add to the Global Approved List here. The global approved list is a collection of legitimate mail servers and helps reduce false alarms for spam filters. Please note that by submitting to the list:

The nomination does not guarantee a spot on the list.

Each nomination will go through an evaluation process before being added to the list, while Trend Micro might contact you for information, but we have no obligation to keep you posted on the progress.

It will not unblock your mail server.

To unblock your mail server, please submit an exception form through IP Reputation Lookup.

Mail Transfer Agent

Add one Mail Transfer Agent (MTA) server by filling out the form, or add multiple servers by importing a CSV file.

Import from a CSV file:

Upload Max file size: 1MB
Download sample CSV

HELO/EHLO Checking

Specify a HELO string to enable HELO/EHLO checking. Add one HELO string by filling out the form, or add multiple strings by importing a CSV file.

Upload Max file size: 1MB
Download sample CSV

Contact Information

Email address: *

Please provide a valid email format

First name: *

Last name: *