<> Trend Micro, Inc. Jul 8, 2022 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro ServerProtect for Storage Version 6.0 Repack 4 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Notes: This readme file was current at of the date above. However, all customers are advised to check the Trend Micro Web site for documentation updates at: http://www.trendmicro.com/download/ Register online with Trend Micro within 30-days of installation to continue downloading new pattern files and product updates from the Trend Micro Web site. Register during installation or online at: https://clp.trendmicro.com/FullRegistration?T=TM Contents ===================================================================== 1. About Trend Micro ServerProtect for Storage 6.0 1.1 Overview of This Release 1.2 Who Should Install This Release 2. What's New 3. Documentation Set 4. System Requirements 5. Installation 5.1 Installing ServerProtect 6.0 from CD-ROM 5.2 Installing ServerProtect 6.0 in Silent Mode 5.3 Removing ServerProtect 6.0 After Trial Period 6. Post-Installation Configuration 7. Known Issues 8. Release History 9. Contact Information 10. About Trend Micro 11. License Agreement ===================================================================== 1. About Trend Micro ServerProtect for Storage 6.0 ======================================================================== 1.1 Overview of This Release ===================================================================== This release of ServerProtect 6.0 is an enhanced version of ServerProtect developed exclusively to provide antivirus solutions for NetApp devices, EMC Celerra, VNX/VNXe series and storage devices supporting ICAP antivirus scanner. 1.2 Who Should Install This Release ===================================================================== If you are running ServerProtect for Network Appliance filers 5.8 or ServerProtect for EMC Celerra 5.8, use this release to perform the upgrade. For detailed steps, refer to Chapter 4 "Upgrade and Troubleshoot ServerProtect for Storage" in the Getting Started Guide. You should also use this release for a fresh installation of ServerProtect 6.0. 2. What's New ======================================================================== The following is the new feature for ServerProtect for Storage 6.0 Repack 4: 2.1 Enhancement ===================================================================== * Supports installation from servers with virtualization-based security enabled. The following is the new feature for ServerProtect for Storage 6.0 Repack 3: 2.2 Vulnerability Fix ===================================================================== * Fixed some vulnerabilities. The following is the new feature for ServerProtect for Storage 6.0 Repack 2: 2.3 Platform Supported ===================================================================== * Added support for HP 3PR File Persona. The following is the new feature for ServerProtect for Storage 6.0 Repack 1: 2.4 Enhancement with the Hot Fix 1082 ===================================================================== * This hot fix ensures that garbage fake server information does not appear in the "Duplication" configuration dialog box. The following are the new features for ServerProtect for Storage 6.0 Release: 2.5 New features and Enhancements ===================================================================== * Brings together two products from ServerProtect family: ServerProtect for Network Appliance filers and ServerProtect for EMC Celerra. * Supports ICAP antivirus scanner. 3. Documentation Set ======================================================================== The documentation set for this product includes: * Getting Started Guide (GSG) -- Provides product overview, deployment plan, installation and configuration steps to help you get ServerProtect for Storage "up and running". * Readme.txt -- version enhancements, basic installation, known issues, release history. * Knowledge Base -- a searchable database of known product issues, including specific problem-solving and troubleshooting topics; visit the Knowledge Base at: http://esupport.trendmicro.com * Electronic versions of the printed manuals are available at: http://www.trendmicro.com/download/ 4. System Requirements ======================================================================== 4.1 Normal Server: ------------------ * CPU: 2.5-GHz Intel Pentium IV processor or 3.0-GHz EM64T Intel processor or 2.0-GHz AMD Athlon 64-bit processor(or equivalent) * DRAM: Minimum 1-GB, 2-GB recommended * Operating System: - Microsoft Windows Server 2008 Standard/Enterprise (x86) - Microsoft Windows Server 2008 Standard/Enterprise (x64) - Microsoft Windows Server 2008 R2 Standard/Enterprise (x64) - Microsoft Windows 2008 Server Core - Microsoft Windows Server 2012 Foundation, Essentials, Standard or Datacenter (x64) - Microsoft Windows Server 2012 R2 Foundation, Essentials, Standard or Datacenter (x64) - Microsoft Windows Storage Server 2012 Standard or Workgroup (x64) - Microsoft Windows Storage Server 2012 R2 Standard or Workgroup (x64) - Microsoft Windows Server 2016 Essentials, Standard or Datacenter (x64) - Microsoft Windows Storage Server 2016 Standard or Workgroup (x64) - Microsoft Windows Server 2019 Essentials, Standard, Datacenter (x64) - Microsoft Windows Server IoT 2019 - Microsoft Windows Server 2022 Essentials, Standard, Datacenter (x64) - Microsoft Windows Server IoT 2022 * Disk Space: 1-GB * A CD-ROM drive if local installation is intended. * Network protocols and services: TCP/IP, Microsoft Network and RPC services must be running on Windows Server family operating system. 4.2 Information Server: ----------------------- * CPU: 3.0-GHz Intel Pentium IV processor or 3.0-GHz EM64T Intel processor or 2.0-GHz AMD Athlon 64-bit processor (or equivalent) * DRAM: Minimum 1-GB, 2-GB recommended * Operating System: - Microsoft Windows Server 2008 Standard/Enterprise (x86) - Microsoft Windows Server 2008 Standard/Enterprise (x64) - Microsoft Windows Server 2008 R2 Standard/Enterprise (x64) - Microsoft Windows 2008 Server Core - Microsoft Windows Server 2012 Foundation, Essentials, Standard or Datacenter (x64) - Microsoft Windows Server 2012 R2 Foundation, Essentials, Standard or Datacenter (x64) - Microsoft Windows Storage Server 2012 Standard or Workgroup (x64) - Microsoft Windows Storage Server 2012 R2 Standard or Workgroup (x64) - Microsoft Windows Server 2016 Essentials, Standard or Datacenter (x64) - Microsoft Windows Storage Server 2016 Standard or Workgroup (x64) - Microsoft Windows Server 2019 Essentials, Standard, Datacenter (x64) - Microsoft Windows Server IoT 2019 - Microsoft Windows Server 2022 Essentials, Standard, Datacenter (x64) - Microsoft Windows Server IoT 2022 * Disk Space: 1-GB * A CD-ROM drive if local installation is intended. * Network protocols and services: TCP/IP, Microsoft Network and RPC services must be running on Windows Server family operating system. * The previously listed services must be running on the installed machine. Trend Micro recommends a minimum bandwidth of 128-kilobits per second to optimize deployment of component updates between ServerProtect Information Server and Normal Server. If RPC over the named pipe protocol, or TCP is non-functional, ServerProtect 6.0 will automatically switch to another protocol, either named pipe or TCP. To manage Windows Server, an Information Server must be installed. 4.3 Management Console: ----------------------- * CPU: 2.5 GHz Intel Pentium IV processor or 3.0 GHz EM64T Intel processor or 2.0 GHz AMD Athlon 64-bit processor (or equivalent) For Server Environment: * DRAM: Minimum 1-GB, 2-GB recommended * Operating System: - Microsoft Windows Server 2008 Standard/Enterprise (x86) - Microsoft Windows Server 2008 Standard/Enterprise (x64) - Microsoft Windows Server 2008 R2 Standard/Enterprise (x64) - Microsoft Windows 2008 Server Core - Microsoft Windows Server 2012 Foundation, Essentials, Standard or Datacenter (x64) - Microsoft Windows Server 2012 R2 Foundation, Essentials, Standard or Datacenter (x64) - Microsoft Windows Storage Server 2012 Standard or Workgroup (x64) - Microsoft Windows Storage Server 2012 R2 Standard or Workgroup (x64) - Microsoft Windows Server 2016 Essentials, Standard or Datacenter (x64) - Microsoft Windows Storage Server 2016 Standard or Workgroup (x64) - Microsoft Windows Server 2019 Essentials, Standard, Datacenter (x64) - Microsoft Windows Server IoT 2019 - Microsoft Windows Server 2022 Essentials, Standard, Datacenter (x64) - Microsoft Windows Server IoT 2022 For Client Environment: * DRAM: Minimum 512-MB, 1-GB recommended * Operating System: - Microsoft Windows Vista Business/Enterprise/Ultimate SP1 (x86) - Microsoft Windows Vista Business/Enterprise/Ultimate SP1 (x64) - Microsoft Windows 7 Professional/Enterprise/Ultimate (x86) - Microsoft Windows 7 Professional/Enterprise/Ultimate (x64) - Microsoft Windows 8 Professional/Enterprise (x86) - Microsoft Windows 8 Professional/Enterprise (x64) - Microsoft Windows 10 Professional/Enterprise (x86) - Microsoft Windows 10 Professional/Enterprise (x64) - Microsoft Windows 11 Professional/Enterprise * Disk Space: 500-MB * A monitor with resolution of 1024x768 or higher. * A CD-ROM drive. * Network protocols and services: TCP/IP, Microsoft Network and RPC services must be running on Windows Server family operating system. 4.4 Storage Devices: -------------------- * EMC VNX/VNXe * EMC Celerra * EMC Isilon * EMC Unity * EMC PowerScale * NetApp Storage Devices running Data ONTAP 7.x and 8.x * NetApp Storage Devices running Data ONTAP 9.x * NetApp ONTAP Select 9.x * NetApp Cloud Volumes ONTAP 9.x * Amazon FSx for NetApp ONTAP * IBM N Series running Data ONTAP * Hitachi NAS * HP 3PAR File Persona * Nutanix Files 3.5.2 or later * Huawei OceanStor Storage 4.5 Trend Micro Control Manager: --------------------------------------- * Trend Micro Control Manager 7.0 * Trend Micro Apex Central 2019 5. Installation ======================================================================== This section explains key steps for installing the software. Refer to the Getting Started Guide for detailed information. If you want to upgrade from ServerProtect for Network Appliance filers 5.8 or ServerProtect for EMC Celerra 5.8, refer to Getting Started Guide for detailed information. 5.1 Installing ServerProtect 6.0 from CD-ROM ===================================================================== 1. Double-click Setup.exe to launch ServerProtect 6.0 and follow the on-screen instructions. After installing ServerProtect 6.0 on a 32-bit platform, the program files will be created by default under: ":\Program Files\Trend\" You can also choose the installation path during installation. The registry key name will be created in: "My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro" After installing ServerProtect 6.0 on a 64-bit platform, the program files will be created by default under: ":\Program Files\Trend\" You can also choose the installation path during installation. The registry key name will be created in: "My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro" and also in: "My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro". 5.2 Installing ServerProtect 6.0 in Silent Mode ===================================================================== Use Silent mode if you want to install Normal Servers. To install ServerProtect 6.0 normal server in Silent mode: 1. Install an Information Server. 2. Locate the "SMS" folder and share it with read and write permissions. Make sure that the folder can be accessed by the servers on which you want to install Normal Servers. If you want to perform more than one silent installation, map the SMS folder on the target servers. 3. On the target server, navigate to the SMS folder or drive that is mapped to the folder, open the file "Setup.ini", and then add one of the following lines at the end of the file to specify the scanner type: * To install Normal Server as RPC Scanner: [CommonSection] NormalServerType=1 * To install Normal Server as ICAP Scanner: [CommonSection] NormalServerType=2 * To install Normal Server as EMC CAVA Scanner: [CommonSection] NormalServerType=4 Note: If "NormalServerType" in "Setup.ini" is not specified, the setup installs the Normal Server as EMC CAVA Scanner by default. 4. On the target server, open a command prompt and go to the SMS folder or drive that is mapped to the folder, and then enter the following command: setup -SMS -s -m"SPFS" Example: a. At the target server, map the SMS folder to drive "M" b. Open a command prompt c. Go to drive M: by typing "M:" d. Type the following: setup -SMS -s -m"SPFS" e. Press Enter Silent install will proceed and the target server will be registered with the Information Server. For silent installation, Normal Servers are installed in the "SMS" domain. There is no way to change the domain name during the silent installation. You can, however, rename the SMS domain after all the Normal Servers have been installed. You can also specify a path to which ServerProtect is installed. For example, to install ServerProtect to the path: "D:\Utility\AntiVirus\Sprotect", do the following: a. Locate the SETUP.INI file in the source folder. b. Add the following lines: [CommonSection] ServerTargetLocalPath=D:\Utility\AntiVirus\Sprotect ServerTargetLocalPath sets the location where the Normal Server is to be installed. To license the installed Normal Server, add the following lines to the SETUP.INI file in the source folder: [CommonSection] ServerTargetSN=XXXX-XXXX-XXXX-XXXX-XXXX XXXX-XXXX-XXXX-XXXX-XXXX: Represents the legal serial number. 5.3 Removing ServerProtect 6.0 After Trial Period ===================================================================== Refer to the Getting Started Guide or Online Help to get detailed information on removing ServerProtect. 6. Post-Installation Configuration ======================================================================== Refer to the Getting Started Guide or Online Help for post-installation configuration information. The Internet and email are highly susceptible to malware (that is, malicious programs) distribution mechanisms. Always use the latest Trend Micro virus pattern file and scan engine. Registering your product entitles you to receive the most current updates of the pattern file and scan engine from Trend Micro. You can register online at: http://www.trendmicro.com/support/registration.asp 7. Known Issues ======================================================================== Here are the known issues in this release: 7.1 The previous version of ServerProtect Management Console cannot be used to manage ServerProtect 6.0 Information Server. ===================================================================== The version used for the Management Console must be the same version used for the Information Server. 7.2 The ServerProtect 6.0 Management Console cannot be used to manage ServerProtect previous version Information Server. ===================================================================== The version used for the Management Console must be the same version used for the Information Server. 7.3 Trend Micro Control Manager (TMCM) cannot manage ServerProtect normally when Information Server version is 6.0 and the Normal Server version is 5.8. ===================================================================== When Information Server is upgraded to 6.0 from 5.8 and Normal Server that is managed by this Information Server is still 5.8, the TMCM cannot manage 5.8 Normal Server normally. 7.4 Macro viruses are treated as file viruses. ===================================================================== Macro viruses may be treated as file viruses even if the action against macro viruses is specified in [Set Virus Action]. It is because virus scan engine consider some kinds of macro viruses as file viruses. Likewise, [Virus type] for those macro viruses is displayed as [File viruses] in [detailed information] of virus log. 8. Release History ======================================================================== There is no release history. 9. Contact Information ======================================================================== A license to Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, you must renew Maintenance on an annual basis at Trend Micro's then-current Maintenance fees. Contact Trend Micro via fax, phone, and email, or visit our website to download evaluation copies of Trend Micro products. https://www.trendmicro.com/en_us/contact.html NOTE: This information is subject to change without notice. 10. About Trend Micro ======================================================================== Smart, simple, security that fits. As a global leader in IT security, Trend Micro develops innovative security solutions that make the world safe for businesses and consumers to exchange digital information. Copyright 2022, Trend Micro Incorporated. All rights reserved. Trend Micro, the t-ball logo, OfficeScan, Trend Micro Security (for Mac), Control Manager, Trend Micro Apex One, and Trend Micro Apex Central are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other product or company names may be trademarks or registered trademarks of their owners. 11. License Agreement ======================================================================== View information about your license agreement with Trend Micro at: https://www.trendmicro.com/en_us/about/legal.html Third-party licensing agreements can be viewed: - By selecting the "About" option in the application user interface - By referring to the "Legal" page of the Getting Started Guide