<> Trend Micro, Inc. September 23, 2021 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro ServerProtect for EMC(R) Celerra(TM) Version 5.8 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Notes: This readme file was current as of the date above. However, all customers are advised to check the Trend Micro Web site for documentation updates at: http://www.trendmicro.com/download/ Register online with Trend Micro within 30-days of installation to continue downloading new pattern files and product updates from the Trend Micro Web site. Register during installation or online at: http://olr.trendmicro.com/ Contents ===================================================================== 1. About Trend Micro ServerProtect for EMC Celerra 5.8 1.1 Overview of This Release 1.2 Who Should Install This Release 2. What's New 3. Documentation Set 4. System Requirements 4.1 Normal Server 4.2 Information Server 4.3 Management Console 4.4 EMC Celerra File Server 5. Installation 5.1 Installing ServerProtect 5.8 from CD-ROM 5.2 Installing ServerProtect 5.8 in Silent Mode 5.3 Removing ServerProtect 5.8 after Trial Period 6. Post-Installation Configuration 7. Known Issues 8. Release History 9. Contact Information 10. About Trend Micro 11. License Agreement ===================================================================== 1. About Trend Micro ServerProtect for EMC Celerra 5.8 ======================================================================== 1.1 Overview of This Release ===================================================================== This release of ServerProtect 5.8 supports the following Microsoft(TM) Windows Server platforms: - Windows Server 2008 - Windows Server 2012 - Windows Storage Server 2012 - Windows Server 2012 R2 - Windows Storage Server 2012 R2 - Windows Server 2016 - Windows Storage Server 2016 - Windows Server 2019 - Windows Server 2022 This version can load spyware patterns to detect, delete and/or quarantine spyware and viruses. This version also supports GenericClean Technology to clean Trojan viruses. This version also uses encrypted RPC for secure communication. 1.2 Who Should Install This Release ==================================================================== If you are running ServerProtect 5.58, use this release to perform the upgrade. For detailed steps, refer to chapter 4 in the Getting Started Guide: "Upgrade Existing ServerProtect." You should also use this release for a fresh installation of ServerProtect 5.8. 2. What's New ======================================================================== Trend Micro ServerProtect for EMC Celerra version 5.8 includes the following new features and enhancements: * Added support of the following Windows Server 2008 platforms: - Microsoft Windows Server 2008 Standard Edition 32-bit and 64-bit - Microsoft Windows Server 2008 Enterprise Edition 32-bit and 64-bit - Microsoft Windows Server 2008 R2 Standard Edition 64-bit - Microsoft Windows Server 2008 R2 Enterprise Edition 64-bit - Microsoft Windows Server 2012 Foundation Edition - Microsoft Windows Server 2012 Essentials Edition - Microsoft Windows Server 2012 Standard Edition - Microsoft Windows Server 2012 Datacenter Edition - Microsoft Windows Storage Server 2012 Standard Edition - Microsoft Windows Storage Server 2012 Workgroup Edition - Microsoft Windows Server 2012 R2 Foundation Edition - Microsoft Windows Server 2012 R2 Essentials Edition - Microsoft Windows Server 2012 R2 Standard Edition - Microsoft Windows Server 2012 R2 Datacenter Edition - Microsoft Windows Storage Server 2012 R2 Standard Edition - Microsoft Windows Storage Server 2012 R2 Workgroup Edition - Microsoft Windows Server 2016 Standard Edition - Microsoft Windows Server 2016 Datacenter Edition - Microsoft Windows Server 2016 Essentials Edition - Microsoft Windows Storage Server 2016 Standard - Microsoft Windows Storage Server 2016 Workgroup - Microsoft Windows Server 2019 Standard Edition - Microsoft Windows Server 2019 Datacenter Edition - Microsoft Windows Server 2019 Essentials Edition - Microsoft Windows Server IoT 2019 - Microsoft Windows Server 2022 Standard Edition - Microsoft Windows Server 2022 Datacenter Edition - Microsoft Windows Server 2022 Essentials Edition - Microsoft Windows Server IoT 2022 Refer to Section 4, System Requirements of this Readme for the detailed system requirements. * Supports loading spyware pattern to detect, delete and/or quarantine spyware, viruses, and files. * Supports GenericClean Function to clean Trojan files. * Increased RPC communication security between the Information Server and Normal Server. * Supports deployment for more components, such as: Damage Cleanup Engine, Damage Cleanup Template, spyware pattern and Anti-Rootkit Driver (32-bit). * Upgrades Trend Micro Control Manager Agent to the latest version. * Supports migration from ServerProtect 5.58 * Supports running ServerProtect on the following VMware environments: - VMware ESX/ESXi, version 3.5 / 4.0 - VMWare Workstation 5.0 or above * Able to run on Windows Server 2008/2012/2016/2019/2022 with Hyper-V, both in host server and client virtual machines. * Enables the Normal Server to run in Windows Server 2008/2012/2016/ 2019/2022 core mode. * Fixed some vulnerabilities. 3. Documentation Set ======================================================================== The documentation set for this product includes: * Readme.txt -- version enhancements, basic installation, known issues, release history * Knowledge Base -- a searchable database of known product issues, including specific problem-solving and troubleshooting topics; visit the Knowledge Base at: http://kb.trendmicro.com/solutions/ * Electronic versions of the printed manuals are available at: http://www.trendmicro.com/download/ 4. System Requirements ======================================================================== 4.1 Normal Server: ------------------ * CPU: 2.5-GHz Intel Pentium IV processor or 3.0-GHz EM64T Intel processor or 2.0-GHz AMD Athlon 64-bit processor (or equivalent) * DRAM: Minimum 1-GB, 2-GB recommended * Operating System: - Microsoft Windows Server 2008 Standard/Enterprise SP2 (x86) - Microsoft Windows Server 2008 Standard/Enterprise SP2 (x64) - Microsoft Windows Server 2008 R2 Standard/Enterprise SP1 (x64) - Microsoft Windows 2008 Server Core - Microsoft Windows Server 2012 Foundation Edition - Microsoft Windows Server 2012 Essentials Edition - Microsoft Windows Server 2012 Standard Edition - Microsoft Windows Server 2012 Datacenter Edition - Microsoft Windows Storage Server 2012 Standard Edition - Microsoft Windows Storage Server 2012 Workgroup Edition - Microsoft Windows Server 2012 R2 Foundation Edition - Microsoft Windows Server 2012 R2 Essentials Edition - Microsoft Windows Server 2012 R2 Standard Edition - Microsoft Windows Server 2012 R2 Datacenter Edition - Microsoft Windows Storage Server 2012 R2 Standard Edition - Microsoft Windows Storage Server 2012 R2 Workgroup Edition - Microsoft Windows Server 2016 Standard Edition - Microsoft Windows Server 2016 Datacenter Edition - Microsoft Windows Server 2016 Essentials Edition - Microsoft Windows Storage Server 2016 Standard - Microsoft Windows Storage Server 2016 Workgroup - Microsoft Windows Server 2019 Standard Edition - Microsoft Windows Server 2019 Datacenter Edition - Microsoft Windows Server 2019 Essentials Edition - Microsoft Windows Server IoT 2019 - Microsoft Windows Server 2022 Standard Edition - Microsoft Windows Server 2022 Datacenter Edition - Microsoft Windows Server 2022 Essentials Edition - Microsoft Windows Server IoT 2022 * Disk Space: 1-GB * A CD-ROM drive if local installation is intended. * Network protocols and services: TCP/IP, Microsoft Network and RPC services must be running on Windows Server family operating system. 4.2 Information Server: ----------------------- * CPU: 3.0-GHz Intel Pentium IV processor or 3.0-GHz EM64T Intel processor or 2.0-GHz AMD Athlon 64-bit processor (or equivalent) * DRAM: Minimum 1-GB, 2-GB recommended * Operating System: - Microsoft Windows Server 2008 Standard/Enterprise SP2 (x86) - Microsoft Windows Server 2008 Standard/Enterprise SP2 (x64) - Microsoft Windows Server 2008 R2 Standard/Enterprise SP1 (x64) - Microsoft Windows Server 2012 Foundation Edition - Microsoft Windows Server 2012 Essentials Edition - Microsoft Windows Server 2012 Standard Edition - Microsoft Windows Server 2012 Datacenter Edition - Microsoft Windows Storage Server 2012 Standard Edition - Microsoft Windows Storage Server 2012 Workgroup Edition - Microsoft Windows Server 2012 R2 Foundation Edition - Microsoft Windows Server 2012 R2 Essentials Edition - Microsoft Windows Server 2012 R2 Standard Edition - Microsoft Windows Server 2012 R2 Datacenter Edition - Microsoft Windows Storage Server 2012 R2 Standard Edition - Microsoft Windows Storage Server 2012 R2 Workgroup Edition - Microsoft Windows Server 2016 Standard Edition - Microsoft Windows Server 2016 Datacenter Edition - Microsoft Windows Server 2016 Essentials Edition - Microsoft Windows Storage Server 2016 Standard - Microsoft Windows Storage Server 2016 Workgroup - Microsoft Windows Server 2019 Standard Edition - Microsoft Windows Server 2019 Datacenter Edition - Microsoft Windows Server 2019 Essentials Edition - Microsoft Windows Server IoT 2019 - Microsoft Windows Server 2022 Standard Edition - Microsoft Windows Server 2022 Datacenter Edition - Microsoft Windows Server 2022 Essentials Edition - Microsoft Windows Server IoT 2022 * Disk Space: 1-GB * A CD-ROM drive if local installation is intended. * Network protocols and services: TCP/IP, Microsoft Network and RPC services must be running on Windows Server family operating system. * The previously listed services must be running on the installed machine. Trend Micro recommends a minimum bandwidth of 128-kilobits per second to optimize deployment of component updates between ServerProtect Information Server and Normal Server. If RPC over the named pipe protocol, or TCP is non-functional, ServerProtect 5.8 will automatically switch to another protocol, either named pipe or TCP. To manage Windows Server, an Information Server must be installed. * For ActiveUpdate 2.8 an additional 3-GB disk space is required if Smart Duplicate is enabled. In this case, the cached pattern number must be set to the value of 14. 4.3 Management Console: ----------------------- * CPU: 2.5-GHz Intel Pentium IV processor or 3.0-GHz EM64T Intel processor or 2.0-GHz AMD Athlon 64-bit processor (or equivalent) For Server Environment: * DRAM: Minimum 1-GB, 2-GB recommended * Operating System: - Microsoft Windows Server 2008 Standard/Enterprise SP2 (x86) - Microsoft Windows Server 2008 Standard/Enterprise SP2 (x64) - Microsoft Windows Server 2008 R2 Standard/Enterprise SP1 (x64) - Microsoft Windows Server 2012 Foundation Edition - Microsoft Windows Server 2012 Essentials Edition - Microsoft Windows Server 2012 Standard Edition - Microsoft Windows Server 2012 Datacenter Edition - Microsoft Windows Storage Server 2012 Standard Edition - Microsoft Windows Storage Server 2012 Workgroup Edition - Microsoft Windows Server 2012 R2 Foundation Edition - Microsoft Windows Server 2012 R2 Essentials Edition - Microsoft Windows Server 2012 R2 Standard Edition - Microsoft Windows Server 2012 R2 Datacenter Edition - Microsoft Windows Storage Server 2012 R2 Standard Edition - Microsoft Windows Storage Server 2012 R2 Workgroup Edition - Microsoft Windows Server 2016 Standard Edition - Microsoft Windows Server 2016 Datacenter Edition - Microsoft Windows Server 2016 Essentials Edition - Microsoft Windows Storage Server 2016 Standard - Microsoft Windows Storage Server 2016 Workgroup - Microsoft Windows Server 2019 Standard Edition - Microsoft Windows Server 2019 Datacenter Edition - Microsoft Windows Server 2019 Essentials Edition - Microsoft Windows Server IoT 2019 - Microsoft Windows Server 2022 Standard Edition - Microsoft Windows Server 2022 Datacenter Edition - Microsoft Windows Server 2022 Essentials Edition - Microsoft Windows Server IoT 2022 For Client Environment: * DRAM: Minimum 512-MB, 1-GB recommended * Operating System: - Microsoft Windows XP Professional SP2 or SP3 (x86) - Microsoft Windows XP Professional SP2 or SP3 (x64) - Microsoft Windows Vista Business/Enterprise/Ultimate SP1 (x86) - Microsoft Windows Vista Business/Enterprise/Ultimate SP1 (x64) - Microsoft Windows 7 Professional/Enterprise/Ultimate SP1 (x86) - Microsoft Windows 7 Professional/Enterprise/Ultimate SP1 (x64) - Microsoft Windows 8/Windows 8 Pro/Windows 8 Enterprise 32-bit - Microsoft Windows 8/Windows 8 Pro/Windows 8 Enterprise 64-bit - Microsoft Windows 8.1/Windows 8.1 Pro/Windows 8.1 Enterprise 32-bit - Microsoft Windows 8.1/Windows 8.1 Pro/Windows 8.1 Enterprise 64-bit - Microsoft Windows 10/Windows 10 Pro/Windows 10 Enterprise 32-bit - Microsoft Windows 10/Windows 10 Pro/Windows 10 Enterprise 64-bit - Microsoft Windows 11/Windows 11 Pro/Windows 11 Enterprise * Disk Space: 500-MB * A monitor with resolution of 1024x768 or higher. * A CD-ROM drive. * Network protocols and services: TCP/IP, Microsoft Network and RPC services must be running on Windows Server family operating system. 4.4 EMC Celerra File Server: ---------------------------- * Celerra NAS 2.2.39.1 or above * Celerra Antivirus Agent (CAVA) 2.2.4 or above must be installed on the machine on which you intend to install ServerProtect Normal Server if using x86 platform * Celerra Event Enabler (CEE, previously named CAVA) 4.5.0.4 or above must be installed on the machine on which you intend to install ServerProtect Normal Server if using x64 platform Note: CEE is different for 32-bit and 64-bit platforms. Install CEE according to your operating system binary to avoid compatibility issue. 4.5 Trend Micro Control Manager: ---------------------------- * Trend Micro Control Manager 7.0 * Trend Micro Apex Central 2019 5. Installation ======================================================================== This section explains key steps for installing the software. Refer to the Getting Started Guide for detailed information. If you want to upgrade from ServerProtect 5.58, refer to the Getting Started Guide for detailed information. 5.1 Installing ServerProtect 5.8 from CD-ROM ===================================================================== (Windows Server 2008/2012/2016/2019/2022) 1. Double-click Setup.exe to launch ServerProtect 5.8 and follow the on-screen instructions. After installing ServerProtect 5.8 on a 32-bit platform, the program files will be created by default under: ":\Program Files\Trend\" You can also choose the installation path during installation. The registry key name will be created in: "My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro" After installing ServerProtect 5.8 on a 64-bit platform, the program files will be created by default under: ":\Program Files\Trend\" You can also choose the installation path during installation. The registry key name will be created in: "My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro" and also in: "My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro". Note: The TMI component installation path is: "\Program Files (x86)\Trend\Common\TMI" If you are using Trend Micro Control Manager (TMCM) 5.0 with ServerProtect 5.8, you must also apply the TMCM 5.0 Patch 4 and Hotfix 1829 before using TMCM. 5.2 Installing ServerProtect 5.8 in Silent Mode ===================================================================== Use Silent mode if you want to install Windows Server 2008/2012/ 2016/2019/2022 Normal Servers. To install ServerProtect 5.8 in Silent mode: 1. Install an Information Server. 2. Locate the "SMS" folder and share it. Make sure that the folder can be accessed by the servers on which you want to install Normal Servers. If you want to perform more than one silent installation, map the SMS folder on the target servers. 3. On the target server, open a command prompt and go to the SMS folder or drive that is mapped to the folder, and then enter the following command: setup -SMS -s -m"SPEMC" Example: a. At the target server, map the SMS folder to drive "M" b. Open a command prompt c. Go to drive M: by typing "M:" d. Type the following: setup -SMS -s -m"SPEMC" e. Press Enter Silent install will proceed and the target server will be registered with the Information Server. For silent installation, Normal Servers are installed in the "SMS" domain. There is no way to change the domain name during the silent installation. You can, however, rename the SMS domain after all the Normal Servers have been installed. You can also specify a path to which ServerProtect is installed. For example, to install ServerProtect to the path "D:\Utility\AntiVirus\Sprotect", do the following: a. Locate the SETUP.INI file in the source folder b. Add the following lines: [CommonSection] ServerTargetLocalPath=D:\Utility\AntiVirus\Sprotect ServerTargetLocalPath sets the location where the Normal Server is to be installed. To license the installed Normal Server, add the following lines to the SETUP.INI file in the source folder: [CommonSection] ServerTargetSN=XXXX-XXXX-XXXX-XXXX-XXXX XXXX-XXXX-XXXX-XXXX-XXXX: Represents the legal serial number. 5.3 Removing Trend Micro ServerProtect for EMC Celerra 5.8 After Trial Period ===================================================================== Refer to the Getting Started Guide or Online Help to get detailed information on removing ServerProtect. 6. Post-Installation Configuration ======================================================================== Refer to the Getting Started Guide or Online Help for post- installation configuration information. The Internet and email are highly susceptible to malware (that is, malicious programs) distribution mechanisms. Always use the latest Trend Micro virus pattern file and scan engine. Registering your product entitles you to receive the most current updates of the pattern file and scan engine from Trend Micro. You can register online at: http://www.trendmicro.com/support/registration.asp 7. Known Issues ======================================================================== Here are the known issues in this release: 7.1 Empty domain not displayed in Trend Micro Control Manager (TMCM). ===================================================================== Empty domain information is not updated to the Trend Micro Control Manager (TMCM) server, and therefore will not be displayed on the TMCM server. 7.2 The previous version ServerProtect Management Console cannot be used to manage ServerProtect 5.8 Information Server. ===================================================================== The version used for the Management Console must be the same version used for the Information Server. 7.3 The ServerProtect 5.8 Management Console cannot be used to manage ServerProtect previous version Information Server. ===================================================================== The version used for the Management Console must be the same version used for the Information Server. 7.4 Trend Micro Control Manager(TMCM) cannot manage ServerProtect normally when Information Server version is 5.8 and the Normal Server version is 5.58. ===================================================================== When Information Server is upgraded to 5.8 from 5.58 and Normal Server that is managed by this Information Server is still 5.58, the TMCM cannot manage 5.58 Normal Server normally. 7.5 Control Manager Agent install package cannot support domain name in Unicode character format. ===================================================================== If the character format of the domain name is unicode, the Control Manager Agent displays an error message "Call to RegDBQueryKey failed". 8. Release History ======================================================================== Trend Micro ServerProtect 5.31 for EMC Celerra November 1, 2001 Trend Micro ServerProtect 5.58 for EMC Celerra December 8, 2003 9. Contact Information ======================================================================== A license to the Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for one (1) year from the date of purchase only. After the first year, Maintenance must be renewed on an annual basis at Trend Micro's then-current Maintenance fees. You can contact Trend Micro via fax, phone, and email, or visit us at: http://www.trendmicro.com Evaluation copies of Trend Micro products can be downloaded from our Web site. Global Mailing Address/Telephone Numbers ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ For global contact information in the Asia/Pacific region, Australia and New Zealand, Europe, Latin America, and Canada, refer to: http://www.trendmicro.com/en/about/overview.htm The Trend Micro "About Us" screen displays. Click the appropriate link in the "Contact Us" section of the screen. Note: This information is subject to change without notice. 10. About Trend Micro ======================================================================== Trend Micro, Inc. provides centrally controlled server-based virus protection and content-filtering products and services. By protecting information that flows through Internet gateways, email servers, and file servers, Trend Micro allows companies worldwide to stop viruses and other malicious code from a central point before they can reach the desktop. Copyright 2017, Trend Micro Incorporated. All rights reserved. Trend Micro, the t-ball logo, Trend Micro ServerProtect for EMC Celerra 5.8 are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 11. License Agreement ======================================================================== Information about your license agreement with Trend Micro can be viewed at: www.trendmicro.com/en/purchase/license/license.htm Third-party licensing agreements can be viewed at: - By selecting the "About" option in the application user interface - By referring to the "Legal" page of the Getting Started Guide document of Trend Micro ServerProtect for EMC Celerra 5.8.