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Content Filtering for Web Content or Web Reputation for Web Content is not working. Why?
PortalProtect shows file “x.xxx” contains the following virus: “It has been blocked; final action is:[Block]." However, this file does not contain a virus. Why does the message tell me the file contains a virus?
I have not enabled “file blocking," but some files are never uploaded or downloaded. Why?
PortalProtect cannot block the files that exist in a compressed file. When an infected file exists in a compressed file, how can PortalProtect find it?
Does PortalProtect scan .zip and .lzh compressed files differently than other compressed files?
Scans may be configured to have a primary and secondary action. Is the secondary action executed only after the primary action fails, or can PortalProtect execute both actions?
Is there any record created when PortalProtect blocks a file?
What is considered to be an unscannable file?
Can PortalProtect scan encrypted files?
I can scan viruses from my PortalProtect server, but cannot update the engine and pattern file. Why?
What do data loss prevention expression occurrences mean?
Why does PortalProtect not have Data Loss Prevention for documents or Data Loss Prevention for Web content?
How can I skip some of the file type scans performed by Content Filtering, Data Loss Prevention, and Web Reputation?
How can I customize the file scan size in Content Filtering, Data Loss Prevention and URL in documents?