Trend Micro, Inc.
September 2022
Trend Micro Apex One™ (Mac) Patch 6
This readme file is current as of the date above. However, all customers are advised to check Trend Micro's website for documentation updates at http://docs.trendmicro.com/en-us/enterprise/trend-micro-apex-one-(mac).aspx.
Apex One (Mac) provides the latest endpoint protection against security risks, blended threats, and platform independent web-based attacks.
The Apex One (Mac) server is a plug-in program integrated with Trend Micro products such as Apex One and Worry-free Business Security and installed through the Plug-in Manager framework. The Apex One (Mac) server deploys Security Agents to Mac computers.
Visit the following web page:
This release of Apex One (Mac) resolves the following product issues:
Issue 1: After the Apex One (Mac) Security Agent upgrade, the system does not display the "Last Updated" information on the Component Versions screen.
Solution 1: This patch updates the related system module to resolve this issue.
Issue 2: After upgrading an endpoint running on macOS 10.11 (El Capitan) or macOS 10.12 (Sierra) to a newer macOS version, the Apex One (Mac) Security Agent is unable to perform updates.
Solution 2: This patch updates the agent macOS verification function in Apex One (Mac) to resolve this issue.
The following enhancements are included in this release of Apex One (Mac):
Enhancement 1: The Apex One (Mac) Security Agent program has been enhanced to improve system performance on endpoints.
Enhancement 2: The Apex One (Mac) Security Agent can now be installed on endpoints using Apple® M2 processors.
Enhancement 3: This patch updates the Apex One (Mac) web console to display the agent GUID information on the Agent Management screen.
| Filename | Build Number |
| ------------------------------ | --------------- |
| TMSM | |
| -------------------------------------------------------------------- | |
| libAoSSrvWrapper.dll | 3.5.6074 |
| libWebSvcWrapper.dll | 3.5.6074 |
| PolicyExportTool.exe | 3.5.6074 |
| ResCommon.dll | 3.5.6074 |
| ServerInfoTool.exe | 3.5.6074 |
| TMSM_AoSSrvPlugin.dll | 3.5.6074 |
| TMSMAzureStorage.exe | 3.5.6074 |
| TMSMCommon.dll | 3.5.6074 |
| TMSMCore.dll | 3.5.6074 |
| TMSMDBTool.exe | 3.5.6074 |
| TMSMMainService.exe | 3.5.6074 |
| TMSMSetupTool.exe | 3.5.6074 |
| TMSMSQLSetupUtility.dll | 3.5.6074 |
| TMSMUninstall.exe | 3.5.6074 |
| TMSMUtilTool.exe | 3.5.6074 |
| TMSM\Web\TMSMClientChannel\bin | |
| -------------------------------------------------------------------- | |
| TMSMBasicModel.dll | 3.5.6074 |
| TMSMClientChannel.dll | 3.5.6074 |
| TMSMCommon.dll | 3.5.6074 |
| TMSM\Web\TMSMConsoleChannel\bin | |
| -------------------------------------------------------------------- | |
| TMSMBasicModel.dll | 3.5.6074 |
| TMSMConsoleChannel.dll | 3.5.6074 |
| TMSMCommon.dll | 3.5.6074 |
The documentation set for Apex One (Mac) includes the following:
View and download product documentation at:
http://docs.trendmicro.com/en-us/enterprise/trend-micro-apex-one-(mac).aspx
Visit the following web pages:
Important: Before installing or upgrading to Apex One (Mac) Patch 2 and above on the server, make sure that the certificate is not expired for Microsoft Internet Information Services (IIS). For more information, see https://success.trendmicro.com/solution/000283033.
Visit the following web pages:
Note: Some files and file paths for the Security Agent are changed in this release. To deploy the Security Agent using a mobile device management (MDM) profile, configure the required settings as stated on https://success.trendmicro.com/solution/000277823.
Visit the following web pages:
For step-by-step instruction on how to enable system permissions and browser extensions for the Security Agent, visit the following web pages:
7.1 Limitation When Configuring Scan Time Machine for Manual and Scheduled Scan
Problem: After enabling the Scan Time Machine option for Manual Scan and Scheduled Scan, Apex One (Mac) cannot perform any actions (clean, quarantine, or delete) on detected malware threats due to a permission limitation in Mac OS. Configured scan actions display as unsuccessful in the product logs.
7.2 Endpoint Sensor Processing Limitation
Problem: Endpoint Sensor processing of files on Mac endpoints is case insensitive. Historical investigation results on the Apex Central console include all entries for a file name with different capitalization.
Problem: When performing a historical investigation on Apex One (Mac) endpoints, the system replaces a slash (/) with a colon (:) in file names, preventing users from searching for file names that contain slashes in investigation results.
Workaround: To resolve this issue, use a colon (:) to search for files.
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Third-party licensing information can be viewed from the About page on the Apex One (Mac) web console.