Security Agent Installation — Send Installation Invitation

Sending users an email invitation with a link to download the installation package is a convenient way to deploy Security Agents. Users must have a compatible browser with the security level set to allow cookies to successfully download the installation package.


The Security Agent uses the proxy settings in Internet Explorer under Tools > Internet Options > Connections > LAN Settings to access the Internet.

Microsoft Edge users need to go to Settings > Network & Internet > Proxy >. Under Manual proxy setup, turn on Use a proxy server, and then type the proxy server address and port number.

Firefox users need to ensure the browser uses system proxy settings available under Tools > Options > Advanced > Network > Settings.

Administrators can modify the Terms of Use that mobile device users must agree to before installing the Security Agent/Security Profile. Modify the Terms of Use from ADMINISTRATION > Mobile Device Enrollment Settings.

  1. On the Worry-Free Services web console, go to SECURITY AGENTS.
  2. Above the Security Agent List, click Add Security Agents.
  3. Next to Add Security Agents to, select the group to which you want to add Security Agents.
  4. To send the link, click one of the following:
    • Send Installer Link: Opens the message in your default email client

    • View email content: Displays the message content. Click Copy Content to copy the message.

    If you are a reseller, you must log into each company that you are administering separately to either obtain the download URL for distribution via email or to download the Security Agent installer for conventional or scripted installation. If you use the wrong URL or Security Agent installer, the Security Agent will show up under the wrong customer and will have to be reinstalled using the correct installer.

  5. (Optional) Click Configure link expiration to set an expiration time on the Security Agent installation package and the email link if the user does not take action.