Use this method to download the Windows or Mac installer and install the Security Agent on a single endpoint or on multiple endpoints.
The Security Agent Installer screen appears.
Windows: Downloads the Download Utility (WFBS-SVC_Agent_Downloader.exe)
Run the Download Utility and follow the on-screen instructions to download the Security Agent installer (.msi file).
When the download completes, the Download Utility inserts the company key into the Security Agent installer so that the installer can be distributed.
Mac: Downloads a ZIP file containing the Mac installer (WFBS-SVC_Agent_Installer.pkg.zip)
Extract the ZIP file to obtain the full Security Agent installer package. Ensure the WFBS-SVC_Agent_Installer.pkg and Identifier.plist files are in the same folder before installing the Security Agent.
If you download the Mac installer using a Windows endpoint, the installer can only be used for mass deployment.
Requirement |
Description |
---|---|
No specific requirements |
Copy the installer to each endpoint and run the installer to install the Security Agent. |
Same group and account installation |
Install the Security Agent on endpoints that are in the same group and account as the endpoint used to download the Security Agent installer. For more information, see Download Installer — Same Group and Account Installation. |
Different group and account installation |
Install the Security Agent on endpoints that are in a different group and account from the endpoint used to download the Security Agent installer. Tip:
This method is recommended for resellers or administrators who need to manage multiple endpoints that are in different groups or domains. For more information, see Download Installer — Different Group and Account Installation. |